Voice message received on May 23, 2006:

"Hi, this is Jeana. Fernando went by and worked on my pool today and I wanted to call and thank you for responding so quickly.  I was in a state of panic and really wasn't sure what was going on.  So, I just wanted to say thank you very much for being there when I needed you. Thanks again."

Email received on July 3, 2006:

Mr. & Mrs. Chapman,

My wife and I want to say thank you for having your technician come out today and teach us how to maintain the pool.  We have had some bad luck in getting someone to come over and not only did your company give us a date and time, but you actually showed up unlike the other guys.  Your technician was  very helpful and taught us how to handle the pool so it doesn't get out of hand.   He was very thorough and insightful and we really appreciate this. 

In the future, if we need work done, we will definately be calling.
Again, thanks for everything,
Chris & Christina

Phone call received on August 29, 2006:

"My name is Thomas B. My father, Terry, was doing some business with you guys over here in Baytown and I just wanted to give you guys a call and to let you know that the individual you had working on our pool, Luis, is an outstanding individual. He is so pool-savvy, and pool-smart and a very intelligent person, and very nice—one of the nicest people that I've ever had come to the house and work on anything.  Just wanted to let you guys know that Luis is an outstanding gentleman.  So, thank you very much for y'all's service.  It was definitely greatly appreciated and have a pleasant afternoon."